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Monday, March 10th, 2025 2:31 AM

Discovery Hub Internet Search

The Discovery Hub page no longer allows for internet search. It has been down a week now and it is not being fixed. This is wrong, I have called everyday for help. Somedays they say I have no problems and other times they say they are aware of the problem and will fix it when and if they find the problem. How about I pay when and if you fix it. I would like to use my Discovery Hub Search Engine. I have used this page for years. Nobody cares about your customers. I am stuck with your company but the first service that comes to us in this area we will be changing too.

Gold Problem Solver

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26.3K Messages

25 days ago

The Discovery Hub page no longer allows for internet search. ...

Internet Search on Comcast/Xfinity pages has been problematic for a very long time, and since

  • @XfinityAldrik has posted "The Discovery Hub Search bar was discontinued" and
  • @XfinityKei has posted "... we no longer have the rights to display the search experience and do not anticipate restoring the experience ..." 

I'd suggest setting a Bookmark/Favorite for "https://www.google.com/" (or the search engine of your choice) and using that.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

(edited)

Expert

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109.5K Messages

25 days ago

Concern moved here to the Customer Service help section.

Official Employee

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1.2K Messages

25 days ago

Hi there, @user_wstohg! Thanks for reaching out to us here on the Community Forum! The Discovery Hub Search feature has been discontinued. The feature was discontinued before being fully removed from the site. We apologize for any frustration or confusion this caused. We would recommend using an alternate search engine such as Google going forward.

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