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Question

I have been a great customer for a verysblong time.  However for a long time now our TV's at home the picture does not come thru well.  We have had multiple Comcast people here and finally we are told that they put in a request for a NEW line to be put in.... Kinda crazy after after all the times someone has been here.

XfinityAirelle · Answer

user_j6b1nx Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

EG · Answer

The concern is not 'accessibility / disability' help related............................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Customer Service

user_j6b1nx

discount

XfinityAirelle

EG

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