Visitor
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1 Message
Disconnecting direct tv
We had direct tv installed today but I have not cancelled our xfinity.
have decided after only a few hours that I want to stay with xfinity. I have TV and internet with xfinity (and at this moment also with ATandT.
my question is : if I unplug everything from AT and T can I just plug my xfinity equipment back in and go right back since nothing was cancelled?
XfinityJanelle
Official Employee
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2.5K Messages
39 minutes ago
Hey @user_i4r11w , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your current services. I would be more than happy to offer my assistance. As long as they did not cut any cabling then you should be able to plug it back in and continue on since you have not made any changes to the account.
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