Visitor
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1 Message
Disconnect request
Hello - need to cancel as well, trying to figure out how to use the direct message feature that keeps being mentioned. Seems I need to make a post first? Thanks for any assistance in this matter!
Visitor
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1 Message
Hello - need to cancel as well, trying to figure out how to use the direct message feature that keeps being mentioned. Seems I need to make a post first? Thanks for any assistance in this matter!
XfinityBenjaminM
Official Employee
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2.6K Messages
4 hours ago
Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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XfinityFrank
Official Employee
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1.8K Messages
3 hours ago
@EvanB747, we want to thank you for reaching out on the Community Forum for help with closing your account. We are glad we were able to assist and hope to work with you again in the future. Never hesitate to create another public post for any of your future account and service needs!
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