Disappointing, unprofessional

I signed up with Xfinity Aug 3, they scheduled me for tech to come out Aug 13th, Aug 18th, Aug 20th, Aug 21st, Aug 22nd, Aug 25th you get the picture ONE PERSON SHOWED TO MY HOUSE and told me to switch to RCN due to them not having the tools to set up my wifi! I spoke to 2 “supervisors” about 15 different customer service agents. All kept promising to fix the issue and NEVER DID would tell me I’m on a priority list, told me appointments were made and when the window was closed for a tech to come i would call an they would tell me there was never an appointment!!!! Telling me my service has been cancelled due to no activity then told that I REFUSED AT THE DOOR FOR THEM TO COME AN CONNECT MY SERVICES!!!!!!!! I gave them way too many chances. Was on the one for 2hrs and 45 mins with a gentleman who was super nice and trying to be helpful but had to connect me to another person and that agent kept putting her phone on mute and when i would say hellooooo come back an say oh can you hear me she did that for about 15 mins till i hung up! Xfinity is insanely annoying!!!! Wait wait wait let me addd two houses down there were Xfinity techs working on my neighbors house! Then when i yelled for them to have someone come pick up my equipment they said okay someone will be there within 45mins LIKEEE EXCUSEEEE MEEEEE! Mind you i had to drive 40 mins out of my way to pick up a WiFi router that the in store person told me THEY NEVER HAVE and can’t understand why they send people for this when they don’t have ittttt so they had to give me something different!!!!! And on top of everything else they kept telling me to use own personal HOTSPOT!!!!!!!!!!!!!