Visitor
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3 Messages
Disappointed in cable card support being discontinued
I've been an Xfinity customer for about 11 years and was disappointed to learn today that the cable card in my TiVo Bolt is no longer supported. The rep said an X1 streaming box could be provided at no charge but then sent a proposed account notice that included a $15 setup fee and an overall increase in the bill of about $30. I now have a piece of TiVo that was working fine and is now useless. I can understand not providing or authorizing new cable cards, but existing customers should have continued to be supported.
user_b1ngjq
Visitor
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2 Messages
16 days ago
My TiVo also stopped working and they gave me a stream box, fortunately my TiVo downstairs is older and does antennae :)
I tried the stream box and its pretty much a Roku that has local and cable channels but is impossible to navigate the menu without the voice control
the remote is very feature poor cant even pause one channel while watching another and switching back and forth
also all recorded shows are online so if you internet goes down you don't have internet or tv :( before internet could be down and tv work or vice versa
going to cancel all comcast and just get a Roku in stead if my TiVo OTA stops streaming and stop paying $15 a month for comcasts steam box and another $70-80 for the the service
I can watch the 30-40 local channels on my antennae from my TiVo Romeo that I switch to upstairs when they decided i get the first cable card free and second one for $10 years ago
The TiVo Romeo has been good enough plus Netflix and Amazon still works on it but not all areas get antennae TV
Sad Tivos days are numbered they have stopped making new TiVo's and they are selling their Apps/menus guides etc. to TV and cable providers
I loved every time a cable provider called and told me about all the new features i have been using on my TiVo for over 20 years :)
Its hard to change to their menu it just doesn't make sense to me ??? all you can do is talk to it, nice but not a feature i needed or wanted
kind of like AI i dont need it, dont want it and did not ask for it
AI please delete your self is all I would ask :) you are probably talking to AI on your comcast remote No Thanks !
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user_sj9ts3
Visitor
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1 Message
13 days ago
Whelp, I guess it's good bye Comcast
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user_7o1ndp
Visitor
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1 Message
2 hours ago
Same! I’ve used both Comcast and Ti-Vo for YEARS. Cable card stopped authorizing channels, Ti-Vo and Comcast both promised that Comcast would bring out a new Cable Card that would fix it. NOPE. Technician arrived only to say they no longer support Ti-Vo, no longer have cable cards. So I had to give up Ti-Vo. Why wasn’t Customer Service aware of this change? Why didn’t customers receive a letter or email letting us know? I feel like these are the kinds of things that make Comcast so frustrating for the customer.
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