Visitor

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1 Message

Friday, June 19th, 2026 7:02 PM

Direct messaging

Activating direct message 

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Expert

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118.6K Messages

1 hour ago

The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Expert

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118.6K Messages

1 hour ago

@user_whdhuh 

Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.


Please see this post about direct messaging the support team;


https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478 

Please post the nature of your issue in detail right here, but be sure to exclude any personal information, and a representative will reply to you here shortly.

Official Employee

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2.8K Messages

47 minutes ago

 

user_whdhuh Hello. How can we help you? 

 

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