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Thursday, September 14th, 2023 5:25 AM

Closed

Direct Message

Just looking to activate Direct Message. It's amazing this isn't automatic. I just want to know when my internet is scheduled to go out prior to it happening.

Gold Problem Solver

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5.9K Messages

2 years ago

@BoldRSD 

Using direct messaging when not asked to reply by an employee is a forum violation. Since you posted a question here an employee may reply to help you out.

Expert

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110.1K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.5K Messages

2 years ago

@BoldRSD We received your live chat and will continue to assist you there. 

 

 

 

Expert

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31.4K Messages

2 years ago

@BoldRSD 

In the future, please do not send a DM to an employee without first posting about your issue and then waiting until they ask you to send a DM. 

Thanks

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