1 Message
Direct Message
Just looking to activate Direct Message. It's amazing this isn't automatic. I just want to know when my internet is scheduled to go out prior to it happening.
1 Message
Just looking to activate Direct Message. It's amazing this isn't automatic. I just want to know when my internet is scheduled to go out prior to it happening.
MNtundraRET
Gold Problem Solver
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5.9K Messages
2 years ago
@BoldRSD
Using direct messaging when not asked to reply by an employee is a forum violation. Since you posted a question here an employee may reply to help you out.
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EG
Expert
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110.1K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityKei
Official Employee
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1.5K Messages
2 years ago
@BoldRSD We received your live chat and will continue to assist you there.
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Again
Expert
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31.4K Messages
2 years ago
@BoldRSD
In the future, please do not send a DM to an employee without first posting about your issue and then waiting until they ask you to send a DM.
Thanks
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