user_xlezf1 Hello there! Thank you so much for using our Forums to contact us and we are here happy to work with you. Our team is here happy to work with you and help with whatever is going on. To send us a DM just follow the steps below and make sure to provide me with your name and address. Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
@user_xlezf1 thank you for sending the direct message with the detailed information, I'll follow up with you there so I can open a damage claim for you.
XfinityJorge
Official Employee
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2.2K Messages
2 days ago
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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XfinityJustinC
Official Employee
•
1.3K Messages
2 days ago
@user_xlezf1 thank you for sending the direct message with the detailed information, I'll follow up with you there so I can open a damage claim for you.
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