Did not receive gift for for Internet server $200

user_v3s36i Hi there! Thanks for your patience and for taking the time out of your day to contact us! We are here to help you and make sure you get the assistance you need to get any missing gift cards. To get started can you send out team a DM with your full name and service address? To send a "direct message" / "private message" message to Xfinity Support:
 • Click "Sign In" if necessary
 • Click the "Direct Message" icon
 • Click the "New message" (pencil and paper) icon
 • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
 • As you are typing a drop-down list appears. Select "Xfinity Support" from that list
 • An "Xfinity Support" graphic replaces the "To:" line
 • Type your message in the text area near the bottom of the window
 • Press Enter to send it