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Friday, August 21st, 2026 10:18 PM

Diamond Member Peacock free subscription

Hello! I am a Diamond member. I have received emails from Xfinity saying that I have a Peacock Premium benefit. When I try to activate it, I get this response: Your account isn't eligible for this Peacock offer, or sorry, you're not eligible to redeem benefits. Thanks in advance!

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Official Employee

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4.2K Messages

1 hour ago

Hey there, @user_5df0dj, thanks for reaching out through Xfinity Forums regarding your Peacock offer. We definitely want you to be able to enjoy Peacock. Here is a link with the steps for activation: https://www.xfinity.com/support/articles/peacock-premium-offers. Let me know if that helps! 

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