Good morning @user_d9zqb9, and thanks for posting your question to the Xfinity forums, I hope this message finds you well. Normally if an account has the option for free Peacock premium through the membership program, and the offer has been redeemed, you would then visit this link to activate the offer.
If you go to this website, under your subscriptions, do you see Peacock listed with a box that says activate?
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I received an email yesterday saying I have this reward as a Diamond member, but I cannot figure out how to redeem it. I have read ALL of the articles and followed the directions. I can't find an option in the Stream store for just Peacock - it's only in bundles - and the reward does not show up on my reward offers page. Please help. Thank you.
XfinityJeff
Official Employee
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1.2K Messages
5 months ago
Good morning @user_d9zqb9, and thanks for posting your question to the Xfinity forums, I hope this message finds you well. Normally if an account has the option for free Peacock premium through the membership program, and the offer has been redeemed, you would then visit this link to activate the offer.
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user_celgd3
Visitor
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2 Messages
2 hours ago
I received an email yesterday saying I have this reward as a Diamond member, but I cannot figure out how to redeem it. I have read ALL of the articles and followed the directions. I can't find an option in the Stream store for just Peacock - it's only in bundles - and the reward does not show up on my reward offers page. Please help. Thank you.
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0