JOrtega's profile

Regular Visitor

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1 Message

Wed, Dec 30, 2020 10:00 AM

Demolish for rebuilding

Hello. We had damage from hurricane Harvey and we just got approved for rebuilding through a program. We have xfinity cable, internet, phone, and security. I need to know what we need to do before they demolish and for the new house.

Responses

Official Employee

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6.7K Messages

6 m ago

Hi JOrtega. We appreciate you visiting and posting on our Forums. We'll need to take a look at your address and your account to review the options further. Please send me a private message and include your full name and service address so I can assist you. You can click my name (ComcastJoeTru) to view my profile, and then click "Send a private message" to private message me.

Visitor

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1 Message

3 m ago

I am having the same issue. I keep getting the run around from tech support. My ticket number is 0 5 2 4 4 1 7 8 0

Official Employee

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221 Messages

@Mlet

Hi there! We would be happy to look into this and assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page and if needed, search for Xfinity Support. See you there!

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