Visitor

 • 

2 Messages

10/15/2026 9:39 PM

Delivery

When will my router be delivered 

Oldest First
Selected Oldest First

Official Employee

 • 

3.1K Messages

6 hours ago

Hey @user_hq1v52, Thank you for visiting our official Xfinity Forums Community support page. If you recently placed an order for shipping, it can take up to 3-5 business days for delivery. Have you received an email yet with a tracking number to track and follow the package?

Visitor

 • 

2 Messages

@XfinityDemitrius​ no I don’t have anything.

Official Employee

 • 

3.1K Messages

Once shipping from the warehouse has taken place, an email will be generated along with the same information being located within the Xfinity App @user_hq1v52. If you would like to start services sooner, a quick visit to the local Xfinity Store can issue some equipment to get surfing the web immediately.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
forum icon

New to the Community?

Start Here