Regular Visitor
•
9 Messages
Deal on Internet Service
Unfortunately my current Xfinity deal will expire soon and the cost of my internet service will increase significantly. I only need basic internet similar to my current service. Can you possibly help me get another good deal so I can keep my service with Xfinity?
XfinityJeniece
Official Employee
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3.9K Messages
7 months ago
Hey there, @wkarp19, thanks for reaching out through Xfinity Forums regarding your promotion. We would be happy to see what options we have available to ensure you are getting the best value for your services. You have reached the right place! Can you please send us a Direct Message with your full name and your full address?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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