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kenvalz
1st Topic

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2 Messages

Monday, May 26th, 2025 7:01 PM

Dangerous Pedestal in Driveway

House being built with a Pedestal in Driveway.  It is inevitable that the pedestal will be hit and cause damage to my auto and cut off service to my home and the neighbors.  I have asked to builder to request Comcast to move it but if they don't have it moved before sale, I will need Comcast to move it before it gets hit.

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1 day ago

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XfinityRaf

Official Employee

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932 Messages

1 day ago

Good afternoon @kenvalz. Can you provide us some more details on the pedestal? Has it already been completed? Where exactly in the driveway is it located? 

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kenvalz

Visitor

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2 Messages

I am told that the builder is already in contact with Comcast and I do not want to interfere with their work. If I supply the address, can you check to see if this has been reported to Comcast.  I also can send a photo of the pedestal. Let me know if this can be done without disrupting the process.

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1 day ago

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XfinityJeniece

Official Employee

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3.1K Messages

Of course! We would be happy to check on the work order status for the address. If you can please send us a Direct Message with your full name and full address.

 

To send a "Direct Message" to Xfinity Support:
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- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

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1 day ago

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