Visitor
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1 Message
Dangerous Cable on SIDEWALK
Notifying Comcast that since they did not keep their word of, coming to Woods Edge Condo complex, Palos Hills, IL, between 1 - 5, to remove the cable that has been laying across 2 of our sidewalks for more than 2 months. Or management company is threatening to CUT THE CABLE AND REMOVE IT. I will be very upset if my service is interrupted because of Comcast's negligence.


EG
Expert
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120.4K Messages
11 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBrianH
Official Employee
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2.5K Messages
11 hours ago
Here are the detailed steps to direct message us:
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• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1….
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