Visitor
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2 Messages
Damaged Yard and Exposed Cable
A cable repair was recently done in my backyard and my backyardwas destroyed. Most my grass has been killed from the heavy equipment that was used to bury the cable. There are track marks all over my yard from the heavy equipment that was used which killed my grass. There's an exposed wire coming from the ground, and there's a cable that's hanging across my privacy fence with caution tape tied around it. I'd like my yard/grass replaced/repaired, the exposed wire removed,
and the cable removed from my fence.
XfinityAirelle
Official Employee
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3.2K Messages
21 days ago
We’d like to take a closer look at what happened here. We can help get a request opened to address the exposed line and the cable on the fence, and also make sure your yard concerns are properly documented so they can be reviewed for repair.
Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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