Visitor

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1 Message

Wednesday, February 11th, 2026 3:06 PM

Damaged water meter

Who do I need to contact if Xfinity workers damaged a water meter? Also line still laying across ground and driveway.

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Official Employee

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3K Messages

2 hours ago

 

user_0pjo0v We’re really sorry you’re dealing with that. A damaged water meter and a line left across the ground are both safety concerns, and that absolutely needs attention.
 
Our team would be happy to look into this for you. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

 

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