Damaged service station

Thank you, @user_b0cfef for reaching out via our Xfinity Community forum!  ❤️  We appreciate you letting us know! 

Sending positive thoughts that nobody was injured due to this!  

To further assist you we would like to ask you to send us a direct message that includes your full name and service address.  I have included some helpful instructions on how to do that below. Once we have your account located and get you verified we can continue to help you with this.  

How to Send Us a Direct Message:

1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
3. Click the "New message" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.

For an example of how to send us a Direct Message, check out this link.

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1…