Visitor
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1 Message
Damaged Pedestal
I am not a subscriber but there is a damaged pedestal on my property that I would like to report for repair. What's the process for this?
Visitor
•
1 Message
I am not a subscriber but there is a damaged pedestal on my property that I would like to report for repair. What's the process for this?
XfinityJeniece
Official Employee
•
3.8K Messages
12 hours ago
Hey there, @user_r8usw6, thanks for reaching out through Xfinity Forums regarding the damaged pedestal. We would be happy to help with getting this issue resolved. If you can please send us a Direct Message with your name and the address for the pedestal we can get a ticket submitted.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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