Visitor

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1 Message

Friday, July 31st, 2026 12:44 PM

damage to my property

Xfinity has caused a lot of damage to my property. We have called and someone came to look at the damage but did nothing and we haven't heard anything since. The driveway is mud now, tree limbs broken, fence broken, grass is dead. How is this acceptable?

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Official Employee

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2.3K Messages

9 hours ago

Hey @user_djn9mp , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding damage to your property. I would be more than happy to offer my assistance looking into this further for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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