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Friday, August 2nd, 2024 12:17 AM

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Damage to irrigation system

When laying down new cable the subcontractor sliced through my irrigation system and cause a leak which had to be repaired.

How do I get a comcast to pay for the repairs?

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Official Employee

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3.2K Messages

2 years ago

 

user_9ythr4 Thanks for using our Forums to contact our Xfinity Support Team. We undertand that you need us to look into some damage done to your lines while a repair was done. Can you please send us a DM with your name and the complete address? Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 
 

 

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