Skip to main content
user_bu5ua1
1st Topic

Visitor

 • 

1 Message

09/23/2026 3:53 PM

Damage potential hazard outdoor equipment

The outside xfinity box is  open with exposed wiring and maybe broken wires hanging down. They are open to rain etc and animals. I dont know what you called it. It's located near the phone.& electric box. I reported it on the phone Friday

Question

 • 

Updated 

20 hours ago

8

1

0

Oldest First
Selected Oldest First
XfinityAirelle

Official Employee

 • 

3.5K Messages

20 hours ago

 

user_bu5ua1 Hi there! Our team will be happy to look into this for you. 
 
Can you please send us a direct message with your full name and service address so we can take a closer look?
 
How to send us a direct message:
 
- Click “Sign In” if necessary.
- Click the “Direct Messaging” icon.
- Click the “Start new conversation” icon, which looks like a pencil and paper.
- In the “To:” line, type “Xfinity Support.”
- As you type, a drop-down list will appear. Select “Xfinity Support” from that list.
- An “Xfinity Support” graphic will replace the “To:” line.
- Type your message in the text area near the bottom of the window.
- Press Enter to send it.
 
Talk to you there!

 

0

0

forum icon

New to the Community?

Start Here