Visitor
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1 Message
Cut water line
one of your Xfinity service teams come to my house last fall to replace my main cable line from the street to my house. In the process they seemed to have cut a water line for my sprinkler system. I had asked them to be careful but when I turned on my water 8 have water coming up through the lawn right where they buried the new cable. I need Xfinity to fix the water line or compensate me for repair.
XfinityFrank
Official Employee
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2.2K Messages
8 hours ago
Hi there, @Mike230wd. Thanks for reaching out to us here on the Community Forum and sorry to hear about the trouble with your water line. We can submit a damage claim for processing. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.
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