Visitor
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1 Message
Cut irrigation water lines
During burial of the Xfinity internet line several of my water irrigation lines were cut. This happened last fall when the water was not flowing. This early summer when turning the water system on the under surface leaks were visible. I had the repairs completed and need to know how to submit the billing. I do have photos and the information from the irrigation company.
How do I proceed with this claim for payment?
Thank you
XfinityFrank
Official Employee
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1.4K Messages
22 hours ago
Hi there, @user_pb35a4! Thanks for reaching out to us here on the Community Forum and sorry to hear about the trouble with your irrigation lines. We can help submit a damage claim for processing. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address to get started.
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