@user_84dcht Hello! Thank you for reaching out to us here on our Community Forum. Can you please send us a Direct Message with your full name and address? We can certainly look into this for you. Here are instructions on how to send us a DM in case you need them:
Click "Sign In" if necessary • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
The main sewer line to my house was damaged by a buried cable. The cable needs to be moved in order to have the sewer line repaired. I need help contacting the appropriate department that can help me with this urgent matter.
XfinityBenjaminM
Official Employee
•
2K Messages
1 year ago
@user_84dcht Hello! Thank you for reaching out to us here on our Community Forum. Can you please send us a Direct Message with your full name and address? We can certainly look into this for you. Here are instructions on how to send us a DM in case you need them:
Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_yf601s
1 Message
1 year ago
The main sewer line to my house was damaged by a buried cable. The cable needs to be moved in order to have the sewer line repaired. I need help contacting the appropriate department that can help me with this urgent matter.
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