Hello @user_dhaukz and thanks for posting on our Xfinity Community forums!
I can understand how frustrating that might be, especially if you're unable to stay connected with family, work, or important services.
To help us better understand what's going on, could you let us know whether you're referring to a landline phone or a cellular/mobile phone? Additionally, when did you first notice the service was disconnected, and are you receiving any error messages or recorded announcements when you try to use the service?
With a little more information, the community can provide more targeted guidance and possibly troubleshooting steps.
XfinityCliff
Official Employee
•
425 Messages
19 hours ago
Hello @user_dhaukz and thanks for posting on our Xfinity Community forums!
I can understand how frustrating that might be, especially if you're unable to stay connected with family, work, or important services.
To help us better understand what's going on, could you let us know whether you're referring to a landline phone or a cellular/mobile phone? Additionally, when did you first notice the service was disconnected, and are you receiving any error messages or recorded announcements when you try to use the service?
With a little more information, the community can provide more targeted guidance and possibly troubleshooting steps.
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