Visitor
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1 Message
Customer support
I need to discontinue my WiFi immediately. Please email me. It is ridiculous how hard it is to contact support with Xfinity WiFi asap- a terribly frustrating experience. Please rectify this asap.
Visitor
•
1 Message
I need to discontinue my WiFi immediately. Please email me. It is ridiculous how hard it is to contact support with Xfinity WiFi asap- a terribly frustrating experience. Please rectify this asap.
EG
Expert
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110.6K Messages
2 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJorge
Official Employee
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2.2K Messages
2 days ago
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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