Visitor

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3 Messages

Tuesday, August 26th, 2025

Customer service

USIC is trying to mark and bury cable that Comcast told them to do. I have not ordered anything. I do not have an apartment as they said.

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Visitor

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3 Messages

3 days ago

Why is Comcast doing this?

Official Employee

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2.1K Messages

3 days ago

Hey @user_c7xwdu , Thank you for visiting our official Xfinity Forums Community support page. USIC is a third party that helps mark utilities. Typically, another third-party company would then bury the line. Is the cable line leading to your residence or is the cable within an easement that leads to another property? 

An easement is a legal right granted to utility companies, such as Xfinity, to access specific areas of a property for the purpose of installing and maintaining utility lines, including telecommunications services.

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