user_faaxpc When you reach out to us here on our Xfinity Forums, you are working with an amazing team of live agents! We would love to help you with any account concerns you may have. To get started, can you share your concerns with us?
I would be happy to take a look at your billing concern to ensure you are being billed correctly, user_faaxpc. Can you please send us a Direct Message with your full name and your full address?
To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it.
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XfinityBillie
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