user_0vnzlo Hello! Thank you for taking the time out of your day to contact us and we see that you need some support. You came to the right place for help and as part of our Xfinity Support Team it is our pleasure. How can we get started, what is going on?
user_48epi6 Hey there! Thank you so much for using our Forums and our team is here happy to make sure you get the help you need. To get started can you send us a DM with your name and address? Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
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XfinityJorge
Official Employee
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2.2K Messages
2 days ago
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user_48epi6
Visitor
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1 Message
2 days ago
I can’t get any decent help with the chat team. This is awful service.
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