Customer service and employee lack of of knowledge

Went to Vadnais heights mn xfi  ity store to pay bill for internet and mobile which i told associate he pulled up my total paid cash never explained nothing come home mobile not paid he said that was ny bill pri ted up some paper and gave ut to me told me not to come back and couldn't help me said it was corre t come home and phone not paid he lied I che c ked my bill and he applied whole thing to internet they were rude   at this store my mom had issues there also went to highland park store her issues got resolved then a trai ing manager commanding me to sut down with my bad back was tgoi g team totally dosaled everyone in store was rude except the girl it felt very thuggish ready to call attorney for stressed out for an error your people made just want a simpl fix refund overcharged or apply to phone they never explained day before that p b one was different very dissatisfied expected more willl be co ta ti g attorney General better business bureau and put on Facebook which I se a ton of  complaints. I never been treated so badly and am a veteran of 12 years a simple fix all that was needed and leads to to this.

Daniel [Edited: "Personal Information"]