Frequent Visitor
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5 Messages
Credit for power/service outage
Last week, we were hit with severe storms and our power was out for a total of 79 hours. Was wondering how to get a credit on our account for this.
Frequent Visitor
•
5 Messages
Last week, we were hit with severe storms and our power was out for a total of 79 hours. Was wondering how to get a credit on our account for this.
Accepted Solution
CCTeds
Gold Problem Solver
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18.9K Messages
5 years ago
@pewter_moose Apologies for the power outage and service disruptions. I have applied a credit on your account for 4 days of service.
As a courtesy, I have also credited back any late charges incurred over the past 24 months plus an additional credit for your loyalty.
Thanks for your patience and hang in there.
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pewter_moose
Frequent Visitor
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5 Messages
5 years ago
Thank you so much!!
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