Visitor

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1 Message

Friday, July 31st, 2026 6:10 PM

contractors

no light so the tech came for no reason. 

driveway and right of way look like [Edited: “Inappropriate Language”]. second thoughts on this service especially after the really spammy phone call from customer service. seriously??!!

idk. 

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Official Employee

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2.6K Messages

17 hours ago

Hi there @user_0qxvsh, and thank you for reaching out to us through the Xfinity Forums. I apologize for the frustration you've experienced. I'd like to better understand the situation so we can help. Could you please provide some additional details about what's happening with your service, the technician visit, and the concerns you have regarding the contractors and customer service interaction? The more information you can share, the better we'll be able to assist you. We look forward to hearing from you.
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