Visitor
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1 Message
Contractor ran over outside cable box
A contractor ran over outside green cable box and destroyed it. I have no internet and work from home. Xfinity has no emergency service and gave me an appointment in 5 days. Why can’t I get help immediately. Help!!
XfinityFrank
Official Employee
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1.4K Messages
4 days ago
Hi there, @Hogan92! Thanks for reaching out to us here on the Community Forum. I'm sorry to hear about the damaged pedestal and wait. Working from home and having no internet is definitely a problem. We can check to see if there is anything sooner for a fix. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.
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