Visitor

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1 Message

Monday, November 3rd, 2025

Construction Team

I am a Civil Engineer working on a residential development and would like to have a pole installed to provide the future residents access to Xfinity services. Who do I contact to begin this process?

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Expert

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114.3K Messages

7 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.8K Messages

7 hours ago

Hi there, @user_ga6m6i! Typically, poles are owned and maintained by utility companies like electric or phone companies. I would recommend starting with those entities to find out how their services are delivered. Whether underground or aerial to see what direction to go. As far as service requests, we would handle those individually with customer's looking to sign up.

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