4 Messages
constant outages in Spokane WA
Dear Xfinity Customer Support,
I hope this message finds you well. I am writing to express my deep frustration and concern regarding the constant outages in my area. As someone who works from home, a reliable internet connection is crucial for my productivity and professional responsibilities.
Over the past few weeks, I have experienced numerous disruptions that have significantly impacted my work. These outages have not only caused delays but also affected my ability to meet deadlines and attend important virtual meetings. The inconsistency of the service is unacceptable, especially considering the importance of stable internet for remote work.
I urge you to investigate and resolve this issue promptly. I rely on your service for my livelihood, and the current situation is untenable. Please provide an update on the steps being taken to address this problem and ensure a stable connection moving forward.
Thank you for your immediate attention to this matter. I look forward to your prompt response and a swift resolution.
EG
Expert
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110K Messages
8 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaul
Official Employee
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1.9K Messages
8 months ago
Hello, @user_ykszc9. I would like to thank you for making us aware of these service interruptions you're experiencing. I also work from home so I know how important it is to always have a reliable connection.
Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. I would be more than happy to review your account to see what's going on. We will continue this in the DM you sent.
(edited)
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faslane
New Poster
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5 Messages
8 months ago
there have been several scheduled maintenace outages all over the city. Are you certain you simply aren't getting those emails or they're in your spam folder?
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