1 Message

Wed, Jul 20, 2022 6:21 PM

Considering downgrade to internet only

Due to a potential $50 + cost increase for the Triple Play, I am considering downgrading to internet only. What are the options and costs associated with this? I am a Xfinity mobile user as well

Accepted Solution

Official Employee


292 Messages

5 months ago

@user_d96ee0 Thank you for reaching out on the Xfinity Community Forums. I am happy to take a look for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.


To send a "Direct Message" ("Private") message:
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• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
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• Type your message in the text area near the bottom of the window
• Press Enter to send it

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