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user_8gntaf
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Tuesday, April 22nd, 2025 5:03 PM

Comcast.net email

How do I gain access to my old comcast.net emails it is a old account and I need to access it

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11 days ago

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XfinityRichard

Official Employee

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1.9K Messages

29 days ago

Hi there, @user_8gntaf Thank you so much for taking the time to reach out to us regarding needing access to your old comcast.net emails. If it has been more than 90 days since you logged into the account, unfortunately the account would be deactivated which would prevent access to those emails.-Richard

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banner1950

New Poster

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2 Messages

How do I reactivate my email account

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29 days ago

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XfinityJorge

Official Employee

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2.2K Messages

 

banner1950 Hello there! Thanks for using our Forums and for taking the time out of your day to reach us. We see you are trying to reactivate your email. do you know if it has been over 90 days since you last used it?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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29 days ago

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user_ehxj3n

Visitor

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1 Message

26 days ago

Can't login to my comcast with phone. What do I need to do?

5

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XfinityMarshante

Official Employee

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83 Messages

Hello @user_ehxj3n, Thank you for reaching out in our forums today. You stated you are unable to access your Comcast account from your phone. Are you trying to log in through the Xfinity App, or are you using your browser on the phone? Are you getting an error that the username and or password is incorrect?  If so,  Here is a link to Reset your Xfinity ID password. 

 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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26 days ago

0

user_jyz8wh

Visitor

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1 Message

I can not log in to my comcast email account

[Edited: "Personal Information"]

(edited)

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25 days ago

0

XfinityJosephA

Official Employee

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1.7K Messages

user_jyz8wh are you seeing this issue when attempting to sign into an email client or does this happen when logging directly into www.Xfinity.com?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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Reply

25 days ago

0

user_qr3xvs

Visitor

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1 Message

I cannot login into my account at all

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11 days ago

0

XfinityOrlandoM

Official Employee

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2K Messages

@user_qr3xvs

 

are you seeing this issue when attempting to sign into an email client or does this happen when logging directly into www.Xfinity.com?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

11 days ago

0

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