This is primarily a peer to peer based forum. Maybe you can provide some additional details about the help you are looking for. You may be surprised by the amount of help that can be provided by forum users.
Hello @nl352503, thanks for reaching out to our Digital Care Team on our Forums page. We appreciate you being a customer with us and we're definitely here to help. I see you have responded in our private message and I will respond promptly.
Also, @Here4Help is correct since this is a peer to peer based Forums page, we have experts and other customers who can offer assistance as well. In the future, please post more details in your original post to us so that we can all better assist. Thank you!
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
I have Kindle Fire HDX 3rd Generation, I have the latest Xfinity app downloaded on the Kindle Fire, but it will not play any DVR recordings from the Xfinity app. Why? Xfinity plays on every other device we own but the Kindle Fire
Hello, @user_fce9d8! I understand you are running into issues playing your Xfinity DVR recordings on the Xfinity Stream Beta App using your Kindle Fire. I see you don't have problems with other devices but the Kindle Fire. I know this is frustrating, but we are here to help. What occurs when you attempt to play a recording or attempt to access the "Recording" tab? Are you given any type of error message or code? Let me know any updates if you've seen progress. Thank you for your time.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Responses
Here4Help
Problem Solver
•
109 Messages
6 m ago
@nl352503
This is primarily a peer to peer based forum. Maybe you can provide some additional details about the help you are looking for. You may be surprised by the amount of help that can be provided by forum users.
0
ComcastAmira
Official Employee
•
2.3K Messages
5 m ago
Hello @nl352503, thanks for reaching out to our Digital Care Team on our Forums page. We appreciate you being a customer with us and we're definitely here to help. I see you have responded in our private message and I will respond promptly.
Also, @Here4Help is correct since this is a peer to peer based Forums page, we have experts and other customers who can offer assistance as well. In the future, please post more details in your original post to us so that we can all better assist. Thank you!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0
user_fce9d8
Visitor
•
4 Messages
7 d ago
I have Kindle Fire HDX 3rd Generation, I have the latest Xfinity app downloaded on the Kindle Fire, but it will not play any DVR recordings from the Xfinity app. Why? Xfinity plays on every other device we own but the Kindle Fire
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