Comcast email outage?

We are unable to sign in to our Comcast’s.net email accounts. Is there an issue we should know about?

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XfinityFrank

Official Employee

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2.7K Messages

7 days ago

Hi there, @dsbjax. Thanks for reaching out to us here on the Community Forum. Sorry to hear you're having trouble signing in. We are not experiencing any widespread issues right now. Can you tell us how you log in, via the web portal or a mail client, and what error message you're getting?

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dsbjax

New Poster

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4 Messages

The VPN on my phone was preventing my from sending emails

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10 hours ago

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XfinityMartyR

Official Employee

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3.8K Messages

dsbjax Thanks for the update!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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9 hours ago

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Again

Expert

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35.1K Messages

@dsbjax

The VPN on my phone was preventing my from sending emails

Did you try disabling the VPN?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark as Best Answer! tick

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1 hour ago

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Customer Service

dsbjax

Comcast email outage?

XfinityFrank

dsbjax

XfinityMartyR

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