Visitor
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1 Message
Comcast dug up my yard
They came out and were working at the box in my front yard. They broke up the sidewalk and left a large piece missing. I need someone to come out and fix it.
Visitor
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1 Message
They came out and were working at the box in my front yard. They broke up the sidewalk and left a large piece missing. I need someone to come out and fix it.
XfinityRay
Official Employee
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3K Messages
3 years ago
Hello, @user_9fd1dd. Thank you for reaching out about the damage to the sidewalk. We are glad you are alerting us to this and are the right place to help. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_5270ae
Visitor
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1 Message
3 years ago
I am not a comcast customer but you had a team dig up my yard to fix the cable for my neighbor. The repair team dug up my grass and just tossed the dirt back on top. I would like COMCAST to explain how they are going to fix my yard.
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