1 Message
Comcast corporate
Oh I been with Xfinity for a while off and on I was with Wow at first which was great for me n the pricing then I moved and wow didn’t service that area so I had to go with Comcast and been having issues every since I switch to them I just called the corporate office to speak to someone on my billing issue and this lady I spoke with was rude talked over me so I hung up didn’t get anything resolved so I will be without internet for a while because I will be switch to another provider and I hope Comcast Rep what they sow Everybody always after $ but baby that’s the root to all Evil and y’all company is so thirsty to get money you do customers any type of way but just know it will come back lolbvs so continue to keep doing what u are doing. I know how to go bye bye from u less money out of my pocket ✌🏽
XfinityDemitrius
Official Employee
•
1.8K Messages
1 year ago
Hey @user_w07jfy,
Thank you for sharing your experience with us on our Xfinity Community Forums support page. We would be more than happy to look into the account and services. Could you please send our team a Direct Message with your full first/last name and complete service address (Including the city, state, and zip code)?
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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