Visitor
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1 Message
Coaxial Cable outlet in living room damaged/not working
I recently moved to new appartment. Coaxial outlet in living room and one of bedroom is not working/may be damaged. Wifi covergage is really bad when I connect xfinity gateway in one of room where it is working. Tried to contact customer support over chat but no luck so far. Any suggestion who can help?
EG
Expert
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113.1K Messages
3 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAirelle
Official Employee
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2.9K Messages
3 days ago
Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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