Visitor
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1 Message
Coax outlet not working
Just moved into an apartment and the coax outlet in the living room isn’t working. What can I do to fix that?
Visitor
•
1 Message
Just moved into an apartment and the coax outlet in the living room isn’t working. What can I do to fix that?
XfinityRaul
Official Employee
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2.1K Messages
3 years ago
Hello, @user_36e7de. I hope you're having a great Saturday morning. I apologize for the inconvenience this outlet is causing you. I would be more than happy to help schedule a tech appointment to have this repaired to be able to get your services working.
In order to get started, can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?
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Scotto7174
Visitor
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4 Messages
3 years ago
i've got the same problem. Additional outlet on my porch always worked in the past, set things back up recently, new box, worked yesterday, now doesn't. Keeps on saying something about loose connections, tightened everything, still no go. What can i do?
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MNtundraRET
Gold Problem Solver
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5.9K Messages
3 years ago
Did you remember to unscrew the outlet panel and check connections on backside?
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