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user_157hjq
1st Topic

Visitor

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2 Messages

Wednesday, April 29th, 2026 3:51 PM

Coax outlet needing installed

I just moved into a new build mobile home and don’t have a coax outlet needed to hookup xfinity router 

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Updated 

13 hours ago

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XfinityRaul

Official Employee

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2.8K Messages

1 month ago

@user_157hjq Congratulations on moving into your new home! I would be more than happy to set up an appointment to have one of our technicians help install an outlet for you. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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user_157hjq

Visitor

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2 Messages

Sent a message to Support about a minute ago

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1 month ago

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user_ms7p0n

Visitor

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3 Messages

I need my outlet wired and activated

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13 hours ago

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user_ms7p0n

Visitor

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3 Messages

@XfinityRaul​ I need my outlet activated.

This reply has been converted into a post

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13 hours ago

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user_ms7p0n

Visitor

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3 Messages

The response takes so long?

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13 hours ago

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XfinityJustinM

Official Employee

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773 Messages

Hello @user_ms7p0n, post, replies, and comments can take up to 48 hours to filter into the queue of a specialist. We would be more than happy to help schedule a technician to come out to your property to activate an outlet. Just sned our team a direct message with your full name and service address to get started. 

To send a "Direct Message" to Xfinity Support:
 Click "Sign In" if necessary
 Click the "Direct Messaging" icon
 Click the "New message" (pencil and paper) icon
 The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
 - An "Xfinity Support" graphic replaces the "To:" line
 Type your message in the text area near the bottom of the window
 Press Enter to send it.



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13 hours ago

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