Coax Outlet Installation

Hello @user_5vwb5e, and thank you for reaching out here on our Xfinity Community forums.

We know it’s frustrating to have your equipment ready and then discover there isn’t a coax outlet available to get everything connected. We’d be happy to help with getting a professional installation arranged so a coax connection can be installed and your equipment can be set up.

Please send us a Direct Message* with your full name and complete service address, and we’ll review the available installation options with you.

How to Send Us a Direct Message*:
(*Note: Never send a direct message to us unless requested by us.)

1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
3. Click the "New message" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.

Click Here For an example of how to send us a Direct Message.