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user_2yk0pk
1st Topic

5 Messages

Thursday, March 13th, 2025 1:33 PM

Closed

COAX CABLE

Does anyone know how to get comcast to send you a coax cable they sent me the self install kit with the modem and power cable but no coax cable  any ideas would  be greatly appreciated ???

[Edited: "All Caps"]

Question

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Updated 

1 year ago

 • Edited

265

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0

Oldest First
Selected Oldest First
EG

Expert

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117.1K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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user_2yk0pk

5 Messages

do you know how i can get one 

1 year ago

0

CC_Armand

Official Employee

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2.4K Messages

Thank you so much for taking the time to reach out to Xfinity Support @user_2yk0pk!  We are so glad to hear from you and want to help in any way that we can to ensure you have the best experience with your service.  The fastest way to get the hardware that you need, it to walk into your nearest Xfinity Store.  You can get as much as you need right over the counter, and free of charge.  We can also work to have that hardware shipped out to you.  Which would be best for you?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

0

user_2yk0pk

5 Messages

shipping would be the best

1 year ago

0

user_2yk0pk

5 Messages

@XfinityArmand​ shipping is prefered if that works for you

1 year ago

0

CC_Armand

Official Employee

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2.4K Messages

We can certainly work to get that shipped out to you @user_2yk0pk.  Please feel free to shoot us a private message with your details and we can get the ball rolling for you. 

 

To send a "direct message" / "private message" message to Xfinity Support:

 • Click "Sign In" if necessary

 • Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging 

 • Click the "New message" (pencil and paper) icon

 • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 • As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 • An "Xfinity Support" graphic replaces the "To:" line

 • Type your message in the text area near the bottom of the window

 • Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

0

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